PaPCore©

Our solution for the IT industry

What is PaPCore©?

Combining the best of two worlds with PaPCore©.

We have the skills. Which will not be sufficiently available in Germany for years and the appropriate delivery system.

PaPCore© is a completely new service delivery system that enables German companies to access highly qualified resources from all over the world without repeating the mistakes of classic outsourcing.

The added value of PaPCore©

More possibilities with our digital service container

Scale

PaPCore© is unique in its scalability and flexibility. The modular design of the service container allows our customers to react to a changing environment and receive exactly the service they need. At any time. Customized. Fair.

Speed

With PaPCore© we make it possible to assemble the team, a methodical onboarding and everything needed for a successful project start within a few days.

Co-Creation

Within the framework of PaPCore©, we turn those affected into participants. Everybody is invited to co-create the necessary services and to contribute the available, free resources to achieve the best possible result.

<Quote When digitalization and globalization meet in the context of ITSM, scalable, flexible and cost-optimized IT services are created that make life easier for our customers./>

Florian Zegar
Executive Board Member wescaleIT AG

Application

Suitable for any company

PaPCore© is a system of processes, methods, tools and specialists that can be used to reduce the workload of your own IT organization.

PaPCore© can be individually integrated into your existing IT organization and for the first time offers the necessary transparency in the execution of your services. The modular structure allows you to decide where you need support. Flexible contract terms and the permanent possibility of scaling round off the concept.

With the help of PaPCore©, you get a holistic approach to analyzing your project, planning, selecting the appropriate service, and then handing over operation in part or in full to the experienced hands of our specialists.

PaPCore© is suitable for any size of company and, through a global sourcing approach, achieves financial benefits compared to traditional outsourcing or freelancers.

Casestudies

More than just good results – success stories that need to be told

Our delivery model is worldwide new and unique. To give you an idea of the possibilities, we have documented some practical examples for you. You tell children stories so that they fall asleep. We tell ours so to make you wake up.

The worklow with PaPCore©

We see ourselves as problem solvers.

New and unique is not synonymous with complexity and circumstances. We focus on our customers and fit seamlessly into the organization of our customers. Often unnoticed. Try it out!

Understanding

Before we start with a project, we need to understand the task. To do this, we conduct a small workshop in which the objective and scope, as well as the framework and rules are considered. We also determine your exact needs so that a solution can be tailored to you.

Plan

In the planning phase, the individual service design is determined. Together with our customers, we look at the service architecture, security and compliance, risks and governance. SLAs are defined and tools and methodology are agreed upon so that we can best fit into a customer organization. In this step, we also support you in the bid process or in responding to RFPs if an end customer has defined the requirement.

Prepare

The preparation phase focuses on initializing the governance, the team, the tools to be used and the methodology. This is based on the results from the planning phase. Especially in the selection of personnel, our colleagues go through various quality gates in order to guarantee the best possible staffing. In addition to technical and linguistic characteristics, management skills and personal suitability are also checked before a team is presented to our customers.

Execution

The implementation usually starts with a transition or transformation. Only with an optimal level of knowledge we are able to integrate and support an organization unnoticed. For this purpose we have developed a special methodology for know-how transfer and use our knowledge base for documentation. After successful transfer of knowledge and tasks we start the actual service delivery according to the defined service design. Regular reporting and recurring review sessions are standard for us.

Promise of legal protection

Be on the safe side with PaPCore©

PaPCore© is a virtual service container where employees from all over the world come together to work with each other.

With the help of PaPCore©, we are able to provide professional IT services. And exactly the way you need them. PaPCore© is a development of wescaleIT AG, which makes it possible to combine the highest degree of flexibility, scalability and cost efficiency and thus provide our customers with a decisive advantage.

FAQ

The right answer to every question.

// Is PaPCore© a software?

No. PaPCore© is a system of processes, methods and people that are supported by software depending on the service design. This can be provided by you or by us. Depending on the requirements.

// Where do your specialists come from?

Our colleagues come from all over the world. Of course, we do not arbitrarily bring resources to your service team. You decide on the price, delivery locations and other restrictions. We check in several quality gates whether our candidates fit to you and your project.

// Which language do your employees speak?

Our employees speak German and English. However, your contact persons will only speak the language you wish with you. Our experienced service managers are exclusively German native speakers

// // Is it not outsourcing?

No. PaPCore© differs fundamentally in its delivery model from outsourcing. In addition, PaPCore© offers unprecedented flexibility and scalability, which are not, or only with great difficulty, possible in outsourcing.

// What is the difference to freelancers?

In addition to monetary advantages, PaPCore© also offers the advantage of not having to manage entire teams. Moreover, we are liable for the agreed quality of the service. If you work with freelancers the risk is in your hands.

// Doesn't the model involve great risks?

Due to the service construct, we are liable for the promised quality. If the quality is not met or not met to the full extent, we will pay for it as contractually agreed. However, thanks to our extensive experience, various early warning systems and close management of the service, you can challenge us without worrying.

// Do I control the teams myself?

No. You set the framework and discuss it with your service manager. He or she is responsible for managing the teams and will be happy to discuss any challenges with you. You do not have any points of contact with the teams.

// Will I have problems with employee leasing?

No. We provide services, not employee leasing. Our delivery model is tried and tested and does not overlap with employee leasing.

// How quickly can a service start?

Once we have designed a service with you, we begin project onboarding. Usually we can start within two weeks. In exceptional cases we can guarantee 4 weeks.

// How is the quality guaranteed?

We guarantee the contracted service. In the Service Level Agreements of the contract, the quality you expect is stated and described in detail.

// How long are the terms?

You can decide this flexibly. Of course, we also offer long-term contract terms with monetary benefits. However, we also offer notice periods of 4 weeks to the end of the month. Excluded from this are changes in the project scope, as well as scaling. For large projects, we insist on a minimum term of 3 months from the start of the contract.

// Are there governance and communication models?

Of course, a governance and communication model will be developed together with you during the design process of the service, which will also be part of the contract. For operational issues, we additionally create governance and communication models specifically for the transition.

Smart solutions for every IT challenge

Our worldwide team of IT specialists is at your disposal for your project. Contact us without obligation and get to know us.

Lisa Roßbander, IT Project Manager