An IT full service provider (140,000+ employees, 100+ countries), despite its size, repeatedly encounters challenges in the delivery of IT services. An extensive analysis of some areas revealed that there was partly a resource bottleneck and partly a know-how problem in some technologies. Over the past few years, wescaleIT AG has carried out various consulting and strategy projects together with this customer in order to strengthen the service portfolio, increase flexibility and efficiency, and reduce risk in individual delivery units. Projects were carried out on the following topics, among others: Strengthening the service portfolio in the verticals: Retail, Manufacturing, Energy & Transportaition with the help of the digital service container. Establishment & restructuring of the Big Deal organization in the chemical/pharmaceutical sector including harmonization of all German IT locations. Establishment of the automotive sector (Europe) incl. solutions and services. Building on this, the establishment of a European and global delivery organization including the successful implementation of an automotive European offshore office. Employees of wescaleIT AG have not only acted in an advisory capacity in all projects, but have also either provided significant support or carried out implementations themselves.
