Optimization in the manufacturing industry

How we redesigned services, adapted contracts and realigned service management


Our challenge

A large German manufacturing company (13,000+ employees, 70+ countries) was faced with the challenge of implementing various digitalization projects globally. Due to the historically grown IT organization, many projects could not be implemented and realized. The sourcing concepts that had already been launched had not been consistently thought through, and the IT services that had been planned were highly open to interpretation in terms of service levels.

In detail

Our success story

wescaleIT AG developed and implemented a new sourcing strategy for this customer with regard to the challenges of the future. The existing services were redesigned, the associated contracts were adapted, and service management was realigned.

To ensure long-term flexibility and scalability in information technology, a new structure was developed and implemented for the division.

About wescaleIT

wescaleIT AG is an IT full service provider specializing in the planning and implementation of demanding IT and technology projects. We focus on the wishes, needs and hardships of our customers, with an additional focus on optimizing their economic success.

The digitalization of global resources, in combination with our PaPCore© system and our unique wealth of experience in the global IT environment, make us an unbeatable partner for your business.
This novel concept enables us to offer you the possibility to master the challenges of digital transformation in a transparent, scalable and high-margin way. Whether it’s employee leasing, ensuring delivery capability, a shortage of skilled workers or demographic change – we have solutions.

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